Facebook  Twitter  LinkedIn  youtube

Members Area
Resources Resources Open
Chapters Chapters Close
Site Map Site Map Open
Conferences / Education

WEBINAR: Better is Possible!



In the event that more than one participant is enrolled from one location, i.e. a group setting (several attendees in one room), the full title of the organization attending must be spelled out when that group is logging in to the webinar. 

All participants in an educational webinar must log into the webinar room with their full name.


IPAC Canada Members can now receive an education credit towards their CIC® recertification by attending IPAC Canada educational webinars.

This is to comply with recertification requirements of the Certification Board of Infection Control (CBIC). CBIC has approved the use of a generic certificate of completion which will be available for download at the end of the webinar.

1 IPU per hour is approved for IPAC Canada webinars.

The Certificate will be available to all participants to download.

Date: Wednesday, December 2, 2020
Time: 1030 PT, 1130 MT, 1230 CT/SK, 1330 ET, 1430 AT, 1500 NL
Duration: Duration: 1.0 hours 


View WEbinar Webinar Evaluation for Credit


Hand hygiene is important, most would agree. Yet, hand hygiene performance is still suboptimal in most healthcare facilities. Training and education are usually first-line countermeasures for improvement. While a baseline level of knowledge is necessary, it is largely insufficient to change ingrained hand hygiene habits. Additionally, when it comes to hand hygiene improvement, we have historically focused on the behavior of frontline healthcare workers. Healthcare facilities may, however, benefit from looking at hand hygiene performance as a system or process problem rather than strictly a people problem.

It has been an exhausting year, and those working in long-term care have been especially hard hit by COVID-19.  This webinar was developed to share strategies for hand hygiene improvement and also to provide encouragement and support that better is possible, even in the face of significant obstacles and challenges.

Upon completion of the webinar, participants will be able to:

  • Define the ‘Trap of Understanding’ and recognize how it can inhibit progress in hand hygiene improvement.
  • Explain the importance of shifting the focus from hand hygiene behavior of healthcare workers to include the systems and processes that contribute to those behaviors.
  • Describe how defining and measuring leading indicators can help predict hand hygiene performance results.
  • Summarize how “better is possible” despite obstacles and challenges.


Lori Moore

LORI MOORE  joined GOJO Industries in 2013 as a Clinical Application Specialist. In this position, she provided leadership and support to healthcare organizations as they implemented electronic compliance monitoring (ECM) to more accurately measure hand hygiene performance. She has been a trusted partner to hospital key stakeholders in the development, design and implementation of hand hygiene improvement efforts. In January 2017, she transitioned to the position of Clinical Educator for Healthcare. She began her professional career in healthcare in 2010 as a registered nurse in the medical intensive care unit at the Cleveland Clinic Foundation (where she continues to work on the weekends). Her passion for patient safety and quality of care sparked her interest in infection prevention, and she worked as an infection preventionist prior to joining GOJO.

Made possible through the support of